EFFECTIVE / AUGUST 12, 2026

Privacy Policy

How Horizon Gas Spring handles personal information collected through its website and business interactions.

Horizon Gas Spring Co., Ltd., operating internationally under the brand Horizon Gas Spring ("Horizon Gas Spring," "we," "us," or "our"), respects your privacy and is committed to protecting personal information collected through our website, advertising campaigns, lead generation forms, social media platforms, email communications, and other business interactions.

This Privacy Policy explains what personal information we collect, how we use it, how we share and protect it, how long we retain it, and the rights available to individuals in different jurisdictions.

This Privacy Policy applies to visitors, prospective customers, customers, distributors, OEM buyers, business partners, and other individuals who interact with us.

1 Data Controller

The organization responsible for the personal information described in this Privacy Policy is:

Horizon Gas Spring Co., Ltd.

Brand: Horizon Gas Spring

Address: Baodi Development Zone, Tianjin, China

Website: https://www.horizongasspring.com/

Email: sales@horizongasspring.com

Telephone / WhatsApp: +86 183 0332 0619

For privacy-related requests, please contact us using the email address above and include "Privacy Request" in the subject line.

2 Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact Information

Name
Email address
Telephone number
WhatsApp or other messaging contact details
Country or region
Company name
Business type (for example distributor, OEM, retailer or individual buyer) or job title

Business and Inquiry Information

Product requirements
Gas spring specifications
Requested quantity
Drawings
Dimensions
Force requirements
Stroke requirements
Application information
Samples or product photographs you voluntarily provide
Quotation requests
Purchasing requirements
Business correspondence
Order and shipping-related information

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Device type
Browser type
Operating system
Referring page
Pages visited
Approximate location derived from IP address
Date and time of access
Website interaction information
Cookie or similar technology identifiers, where applicable

Our website server receives this information when your browser loads our pages. Google receives the information described under Google Ads Measurement and Google Analytics below. Apart from these two Google services, we do not use any other third-party analytics or tracking scripts on this website.

Our website also sets two first-party session cookies that it needs to work: PbootSystem keeps the quote-form verification code working, and lg stores the site language setting. Both are deleted when you close your browser and neither is used for advertising or tracking. When measurement is on, Google's tag may also set first-party cookies for Google Analytics (such as _ga and _ga_W76KKB35BK) and for Google Ads (such as _gcl_au).

3 How We Use Personal Information

We may use personal information for the following purposes:

To respond to inquiries
To prepare quotations
To evaluate product requirements
To recommend appropriate gas spring specifications
To communicate about custom gas spring projects
To provide samples when requested
To process orders
To communicate about manufacturing, packaging, delivery, or logistics
To provide after-sales support
To follow up on legitimate B2B purchasing inquiries
To manage customer and supplier relationships
To maintain records of business communications
To improve our products, website, advertising, and customer service
To measure advertising and marketing effectiveness
To prevent fraud, misuse, or security incidents
To comply with applicable laws, regulations, accounting requirements, customs requirements, and lawful government requests
To establish, exercise, or defend legal claims

Where permitted by applicable law, we may also contact business leads regarding related Horizon Gas Spring products, services, technical information, or purchasing opportunities.

Where consent is legally required for marketing communications, we will rely on consent before sending such communications. You may opt out of marketing communications at any time.

4 How We Share Personal Information

We do not sell personal information collected through our inquiry or lead-generation activities for monetary compensation.

We may disclose information only where reasonably necessary to parties such as:

Our employees and authorized sales personnel
Manufacturing or technical personnel involved in your project
Website hosting providers
Email and communications providers
Customer relationship management service providers
Information technology providers
Google, for advertising measurement and website analytics (see Google Ads Measurement and Google Analytics below)
WhatsApp (Meta), when you choose to contact us by WhatsApp; your messages are also handled under WhatsApp's own terms and privacy policy
Logistics providers
Freight forwarders
Customs agents
Payment or financial service providers
Professional advisers
Accountants
Auditors
Lawyers
Government authorities where legally required

Service providers are expected to process personal information only for legitimate business purposes and subject to appropriate confidentiality, security, and contractual requirements where required by applicable law.

5 International Data Transfers

Horizon Gas Spring is operated by Horizon Gas Spring Co., Ltd. in China.

If you are located outside China, personal information submitted to us may therefore be transferred to, stored in, accessed from, or processed in China.

Our service providers may also process information in other countries.

Different countries may have different privacy and data protection laws.

Where applicable law requires specific safeguards for international transfers of personal information, we will use or implement legally recognized safeguards or other lawful transfer mechanisms as required.

We take reasonable steps to ensure that personal information transferred internationally remains appropriately protected.

6 Your Privacy Rights

Depending on your country or place of residence and applicable law, you may have rights regarding your personal information, including the right to:

Know whether we process your personal information
Request access to your personal information
Request a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of personal information
Request restriction of processing
Object to certain processing
Withdraw consent where processing is based on consent
Request portability of information where applicable
Opt out of certain marketing communications
Request information about recipients of your personal information
Object to or opt out of certain sales or sharing of personal information where applicable
Lodge a complaint with an appropriate data protection authority

These rights may be subject to legal limitations and exceptions.

To exercise a privacy right, contact:

sales@horizongasspring.com

Subject: Privacy Request

Please provide enough information for us to identify the relevant record and understand your request. We may request reasonable verification of your identity before fulfilling a request.

We will not unlawfully discriminate against you for exercising a privacy right.

7 Regional Privacy Rights

United States

Residents of certain U.S. states may have additional rights under applicable state privacy laws, including the right to know, access, correct, delete, opt out of sale or targeted advertising, and not receive discriminatory treatment. Horizon Gas Spring does not sell personal information submitted through our sales inquiry forms for monetary consideration. To opt out of Google Ads measurement and Google Analytics, including the hashed email and phone matching described under Google Ads Measurement and Google Analytics, choose “Keep off” in “Ad privacy choices” at the bottom of any page, or turn on Global Privacy Control in your browser.

Canada

Individuals in Canada may request information about our collection, use, and disclosure of their personal information and may request access to or correction of their personal information, subject to applicable law. Where consent is required, individuals may withdraw consent, subject to legal or contractual restrictions and reasonable notice.

Mexico

Individuals in Mexico may exercise ARCO rights: Access, Rectification, Cancellation, and Opposition to processing. Requests may be sent to sales@horizongasspring.com.

Colombia

Individuals in Colombia may know, access, update, correct, and request evidence of authorization for their personal data. Requests may be submitted to sales@horizongasspring.com.

Brazil

Individuals in Brazil may have rights including confirmation of processing, access, correction, anonymization, blocking, deletion, data portability, and withdrawal of consent. Requests may be submitted to sales@horizongasspring.com.

European Economic Area, United Kingdom & Switzerland

Individuals in the European Economic Area, the United Kingdom and Switzerland may have rights under the GDPR, the UK GDPR and the Swiss FADP, including access, rectification, erasure, restriction, objection, data portability, and the right to lodge a complaint with a supervisory authority. Where personal information is transferred outside the EEA, legally required transfer safeguards will be applied.

Türkiye

Individuals in Türkiye may request information regarding processing purposes, recipients, corrections, deletions, objections to automated processing, and compensation for unlawful processing. International transfers will be handled in accordance with Turkish data protection requirements.

United Arab Emirates

Individuals in the UAE may have rights relating to processing information, access, correction, deletion, restriction, portability, and withdrawal of consent. Cross-border transfers will be handled in accordance with UAE data protection requirements.

Saudi Arabia

Individuals in Saudi Arabia may have rights to be informed, access, request a copy, correct, update, request destruction, withdraw consent, and submit complaints. International transfers will be handled in accordance with Saudi data protection requirements.

Oman

Individuals in Oman may have rights under the Personal Data Protection Law (Royal Decree 6/2022), including to be informed, access, correction, deletion and withdrawal of consent. International transfers will be handled in accordance with Omani requirements.

Australia & New Zealand

Individuals in Australia and New Zealand may request access to and correction of their personal information under the Privacy Act 1988 (Cth) and the Privacy Act 2020 (NZ), and may complain to the Office of the Australian Information Commissioner or the New Zealand Privacy Commissioner. Send requests to sales@horizongasspring.com.

8 Google Ads Measurement and Google Analytics

We use Google Ads conversion measurement to see which of our ads lead to inquiries. Google's tag loads on every page of this website, unless you have chosen “Keep off” or your browser sends a Global Privacy Control signal. For Google Ads, it measures three actions: a quote request accepted by our website, a click on a WhatsApp link and a click on our email link. A WhatsApp or email click does not confirm that a message was sent. When measurement is on, Google may receive ad click identifiers (such as gclid), cookie identifiers, your IP address, device and browser information, the address of the page you are on and of the page that referred you, and these actions.

Google Analytics. Since October 29, 2026 we also use Google Analytics 4 (measurement ID G-W76KKB35BK) to see which pages help buyers. It runs through the same Google tag and follows the same consent settings and your “Allow measurement” or “Keep off” choice. It records page views and standard interactions (such as scrolling, clicks on links to other websites, site search and file downloads), together with our quote-request and contact-click events.

Enhanced conversions. When our website accepts your quote request and measurement is on, the email address and WhatsApp / phone number you typed in the form are passed to Google's tag. Google's tag hashes them (SHA-256) before sending them to Google, which uses them to match the inquiry to an ad click. The phone number is passed only if it is in international format: a + followed by 8 to 15 digits, ignoring spaces, dashes and brackets. Otherwise it is left out. No other form fields, such as your name, company, message or attachments, are passed to Google. When measurement is off, no email address or phone number is sent to Google.

Default settings by region. We use Google consent mode, which has four settings: advertising cookies, sending user data (such as the hashed contact details above) to Google for advertising, ad personalization, and analytics storage. For visitors in the European Economic Area (EEA), the United Kingdom and Switzerland, all four are off until you choose “Allow measurement”. For visitors everywhere else, they are on by default, but our tag is set not to use the data for remarketing or personalized ads. Google determines your region from your IP address. Our website changes these settings only when you choose “Allow measurement” or “Keep off”, or when your browser sends a Global Privacy Control signal. While measurement is off, Google's tag does not set or read advertising or analytics cookies (such as _gcl_au or _ga) and no contact details are sent to Google; Google may still receive limited signals without cookies, such as that a page was viewed or one of the actions above happened, with technical details like IP address and browser type.

Your choices. Use “Ad privacy choices” at the bottom of any page to choose “Allow measurement” or “Keep off” at any time. Visitors whose browser uses a European time zone may see this notice when they arrive; showing the notice does not change any setting. Your choice is saved in this browser for up to 180 days. If your browser sends a Global Privacy Control (GPC) signal, we treat it as “Keep off”. Our website and quote form work the same whichever you choose.

Google as recipient. Google may process this information outside your country. For how Google handles it, see the Google Privacy Policy, Google Business Data Responsibility and how Google uses information from sites that use its services. Apart from Google Ads measurement and Google Analytics, this website uses no other third-party analytics or tracking scripts.

9 Data Retention & Security

We keep inquiry, quotation and order records only for as long as we need them to answer your inquiry, supply and support an order, and meet accounting, tax and customs record-keeping duties. After that we delete or anonymize them. Your “Allow measurement” or “Keep off” choice is stored in your own browser for up to 180 days. Google keeps advertising measurement data under its own retention policies, and Google Analytics data for the retention period set in our Google Analytics account. We protect the information we hold with reasonable technical and organizational measures, such as access limited to staff who need it.

10 Contact Us

For questions about this Privacy Policy or to exercise applicable privacy rights, contact: